Creating Order This Tax Season and Beyond

Enjoy this blog post from Cami Lewis, PiP’s Operations Catalyst. One of the things that makes Cami so talented at what she does is her organizational skills. This woman is a wizard and if you’re anything like me, I need all the help I can get! This blog post is a...
Endurance Keeps Rearing Its Ugly Head

Endurance Keeps Rearing Its Ugly Head

Lately I’ve reflected on a recurring theme in my life. Endurance. The first thing that comes to mind are the rigorous and often cringe-worthy OrangeTheory Fitness workouts I used to embark on prior to the pandemic. There were days known as “Power,” “Strength,”...
Creating Experiences that Delight

Creating Experiences that Delight

What was the last all-star customer service experience that wowed you? Chances are you had to think about this for a while. Stand out experiences are rare these days, which makes them even more powerful when we get to be part of them. Experiences don’t have to...
Flipping Nonprofit Governance On Its Head

Flipping Nonprofit Governance On Its Head

Some articles stay with you. This was one of those for me. In just one article, Vu Le had my head spinning (more like exploding) about dysfunctional nonprofit governance models and opportunities to innovate.  While I am still processing parts of this article,...